Terms 2018-02-05T15:03:48+00:00

Shipping Policy

We strive to get all of our orders shipped out the same business day when your order is placed before 12:00pm PST.
All orders placed after will be shipped out first thing the following business day.

USA Shipping only

Standard (Free) – 7 to 14 business days

 

Returns

Purchases made on Drone Multimedia’s online store include a 60-Day Satisfaction Guarantee; if you aren’t happy with your product you can return it within 60 days from the date of purchase for your money back.  Need to set up a return? Message us below. 

  • All returns should include a dated proof of purchase with description of product sold.  Items bought from unauthorized resellers will not be covered under warranty.
  • Products returned within 60 days will receive a full refund or replacement.*
  • Products returned after 60 days will receive store credit or replacement.
  • All refunds will be processed back to the original payment method.

*Refunds can only be applied to Drone Multimedia online store purchases.

 

Warranty

Drone Multimedia promises that its products are free from manufacturer defects in materials or workmanship for the lifetime of the product.  Need to make a claim? Message us below.

Drone Multimedia’s Limited Lifetime Warranty covers Drone Multimedia products under their intended use.  This warranty does not cover the negligent use of any product, including; scratches or cracks on filter lenses from improper use or storage, or damage from mishandling or dropping the product.  

Drone Multimedia’s Limited Lifetime Warranty is non-transferable and is applicable to the original purchaser only.  It cannot be extended to cover second-hand purchases from unauthorized resellers.  

All warranty claims should include a dated proof of purchase with description of product sold.  Items bought from unauthorized resellers will not be covered under warranty.